Using
Referrals and Resources,
Dr. Bill Gaultiere(714)
971-4213,
DrBill@CrystalCathedral.org
It's
important that New Hope counselors be prepared to offer referrals
and resources specific to callers and chatters concerns. This
is especially easy to do and helpful when counseling via the
internet.
1. The
best time to offer a referral or resource is near the beginning
of a conversation. T F
2. When
it comes to suggesting referrals and resources, the more you
suggest the better. T F
3.
It doesn't matter if the caller or chatter wants a referral
as long as it would help them. T F
4.
If you offer
a referral or resource it's best to do so after reflecting feelings
and soliciting ideas for dealing with the problem. T F
5.
Sometimes it's not appropriate to offer a referral. T
F
6.
A resource article is an example of an "action step."
T F
7. Some
counselors may give referrals to "fix" people who mostly need
care and encouragement to follow one of their ideas. T
F
8.
"Self-tests" are screening tests on www.NewHopeNow.org
that callers or chatters can take to understand a psychological
problem they're struggling with. T F
For each
of the caller problems listed below select an appropriate referral
from our New Hope Referral directory. In some cases you're
also asked to identify a self-help article from "New Hope Notes"
or "Ask Dr. Bill Articles," a message by Dr. Schuller, or a
self-test that could be used to help assess the problem. All
this information is on New Hope's public website, www.NewHopeNow.org.
9. Has
an alcohol problem.
Referral:
Self-help
article:
Self-test:
10.
Struggling with anxiety.
Referral:
Self-help
article:
Self-test:
11. Just
diagnosed with Manic-Depression.
Referral:
Self-help
article:
12.
Parent of a schizophrenic.
Referral:
Self-help
article:
13.
Wife being abused by her husband.
Referral:
Self-help
article:
14. A
spouse wanting to improve his or her marriage.
Referral:
Dr.
Schuller message:
Self-help
article:
Self-test:
15.
Struggling to feel God's love.
Referral:
Dr.
Schuller message:
Self-help
article:
Self-test
16.
Someone who is struggling with loneliness.
Referral:
Self-help
article:
17.
A woman dealing with the death of her husband.
Referral:
Self-help
article:
18. Someone
who needs help finding a counselor.
Referral:
19. Someone
who needs help finding a Christian church.
Referral:
20.
Wants to know what it means to be a Christian.
Dr.
Schuller message:
21.
Wants to know what value there is in reading the Bible.
Dr. Schuller
message:
22.
Please review "New Hope Referrals" so that you can quickly find
a referral. I have done this: Yes ______ No ______.
23.
Please review the resources available on www.NewHopeNow.org: Dr. Schuller messages,
New Hope Notes articles, Ask Dr. Bill articles, and Self-tests.
I have done this: Yes ______ No ______.
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