Help
for Mental Disorders
June 2000
Dr.
Bill Gaultiere
(714)
971-4213
DrBill@CrystalCathedral.org
All New
Hope internet counselors please complete the following exam
from Dr. Bills latest CE class after you listen to the
tape (for $50 per year you can have the tape automatically mailed
to you) and/or study the accompanying CE Notes. When youre
done turn it in to Sara by:
- Mailing
it to her at New Hope, 12141 Lewis St., Garden Grove, CA,
92840
- E-mailing
it to her as a Word Document attachment at Sara@CrystalCathedral.org
- 2-5%
of Americans have a diagnosable mental disorder at some time
during any given year. T F
- When
a caller doesnt get the help they need its probably
because the New Hope counselor messed up. T F
- New Hope
counselors dont need to concern themselves with understanding
whether or not a caller is anxious or depressed as long as
theyre good listeners. T F
- Reactive
depression is a response to a painful event. T F
- Anxiety
is a secondary emotion. T F
- Psychosis
and Schizophrenia are the same thing. T F
- 20% of
patients with Bi-polar disorder or Major Depression commit
suicide. T F
- What
are four symptoms of depression.
(1)
(2)
(3)
(4)
- What
are four symptoms of anxiety.
(1)
(2)
(3)
(4)
- What
are four symptoms of addiction.
(1)
(2)
(3)
(4)
- What
would you say to an apparently Schizophrenic caller who decided
to go off his medication because he was doing better? _____________
_________________________________________________________
- What
would you say to a caller with chronic, untreated depression
(after active listening and demonstrating care)? _______________________
_________________________________________________________
- Offer
an example using an active listening skill (e.g., from Dr.
Bills tool, "L-I-S-T-E-N") to respond to a
caller/internet user who is struggling with:
Depression:
_____________________________________________
_______________________________________________________
Anxiety:
_______________________________________________
_______________________________________________________
An
addiction: _____________________________________________
________________________________________________________
- What
is something new that you learned about mental disorders?
- The things
that were most helpful for me about this class were
.
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