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Help for Mental Disorders
June 2000

Dr. Bill Gaultiere
(714) 971-4213
DrBill@CrystalCathedral.org

All New Hope internet counselors please complete the following exam from Dr. Bill’s latest CE class after you listen to the tape (for $50 per year you can have the tape automatically mailed to you) and/or study the accompanying CE Notes. When you’re done turn it in to Sara by:

    • Mailing it to her at New Hope, 12141 Lewis St., Garden Grove, CA, 92840
    • E-mailing it to her as a Word Document attachment at Sara@CrystalCathedral.org

 

  1. 2-5% of Americans have a diagnosable mental disorder at some time during any given year. T F
  2. When a caller doesn’t get the help they need it’s probably because the New Hope counselor messed up. T F
  3. New Hope counselors don’t need to concern themselves with understanding whether or not a caller is anxious or depressed as long as they’re good listeners. T F
  4. Reactive depression is a response to a painful event. T F
  5. Anxiety is a secondary emotion. T F
  6. Psychosis and Schizophrenia are the same thing. T F
  7. 20% of patients with Bi-polar disorder or Major Depression commit suicide. T F
  8. What are four symptoms of depression.
  9. (1)

    (2)

    (3)

    (4)

  10. What are four symptoms of anxiety.
  11. (1)

    (2)

    (3)

    (4)

  12. What are four symptoms of addiction.
  13. (1)

    (2)

    (3)

    (4)

  14. What would you say to an apparently Schizophrenic caller who decided to go off his medication because he was doing better? _____________
  15. _________________________________________________________

     

  16. What would you say to a caller with chronic, untreated depression (after active listening and demonstrating care)? _______________________
  17. _________________________________________________________

     

  18. Offer an example using an active listening skill (e.g., from Dr. Bill’s tool, "L-I-S-T-E-N") to respond to a caller/internet user who is struggling with:
  19. Depression: _____________________________________________

    _______________________________________________________

    Anxiety: _______________________________________________

    _______________________________________________________

    An addiction: _____________________________________________

    ________________________________________________________

  20. What is something new that you learned about mental disorders?
  21.  

     

  22. The things that were most helpful for me about this class were….

 
     
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