Dr.
Bill Gaultiere
(714) 971-4213,
DrBill@CrystalCathedral.org
If you're
taking this class by CE Notes only then simply complete this
quick exam and you'll be credited for completing the class.
Telephone
counselors turn it in to Sheila (T-5 or SheilaS@CrystalCathedral.org).
Internet counselors turn it in to Sara (T-4 or Sara@CrystalCathedral.org).
Teens turn it in to Barbara (T-5 or Barbie@CrystalCathedral.org).
1.
Dr. Bill taught that the key to increasing closeness,
care, and competence is to increase your "Emotional IQ" (EIQ). T F
2.
Research suggests that EIQ is more important than IQ to our
success and well-being. T F
3.
EIQ has little to do with faith. T F
4.
EIQ is mostly genetic. T F
5.
The foundation and most important aspect of EIQ is self-awareness. T F
6.
The only way to assess your EIQ is through expensive testing. T F
7.
"H-A-L-T" is a reminder to be empathic and caring. T F
8.
Dr. Bill teaches the rule: "Think and feel before you say or
do something of significance. T F
9. Match the five aspects
of emotional intelligence with the best description.
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Self-awareness |
Good
people skills |
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Self-soothing |
Self-esteem |
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Self-control |
Don't
quit |
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Empathy/caring |
Feel
your feelings |
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Self-motivation |
Take
time to "process" |
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10. Fill
in the blanks:
H
_______________
A
_______________
L
________________
T
________________
Then
________________________________________________
11. Write
in the terms that go in each of the three corners of the triangle
diagram that Dr. Bill taught.

12. Suggest (1) an open-ended question,
to invite further, deeper self-disclosure, (2) a "reflecting
feelings" response, and (3) a brainstorming response for a Susan
who says, "I just can't manage life! It's been a bad day.
I just keep crying and feeling bad. I don't know why. I have
to get myself together before my kids get home from school."
(1)
_____________________________________________________
_____________________________________________________
(2)
_____________________________________________________
_____________________________________________________
(3)
_____________________________________________________
_____________________________________________________
13. What is
one New Hope referral and one New Hope self-test (on www.NewHopeNow.org
and in the New Hope Referral guide in the phone room) that might
be appropriate (near the end of the conversation) for Susan?
(1)
_____________________________________________________
(2)
_____________________________________________________
14. Please
review the New Hope Referrals under "Mental Health & Counseling."
I have reviewed this: Yes___ No___.
15. The things
that were most helpful for me about this class were:
_______________________________________________________
_______________________________________________________
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