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New Hope CE Notes
June 2000
Dr. Bill Gaultiere
(714) 971-4213
drbill@CrystalCathedral.org
This is the complete
notes from class for your review and study. This class is a
brief overview of the most common mental disorders that we encounter
at New Hope.
- The "Touch" that
Heals the Hurting
- Mark 5:24-34: A woman
with a chronic blood disorder who spent all her money on
doctors to no avail was healed by touching the hem of Jesus
robe.
- She reached out to Jesus in
faith and made contact with Him.
- Jesus felt power go out from
Him.
- The "New Hope touch"
Over the phones and in the chat room we offer a healing
touch of sorts.
- Our caring demonstrated through
active listening, kind words, brainstorming, helpful referrals,
prayers, etc. does make a difference
- If the caller reaches
out to us in faith eagerness, trust, connectivity,
belief, responsiveness, appreciativeness, etc.
- As helpers we can feel "power
go out" when someone connects with us and makes use
of our caring and help. This is a good feeling, though it
does remind us of the need to replenish our emotional reserves.
- After youve listened
and supported a caller adequately and near the end of the
call ask yourself if the caller would benefit from a referral.
Our New Hope referral guide is over 20 pages long
and includes support or information for most problems that
callers need help with.
- What is Mental Illness?
- Broad Definition: a diagnosable
mental disorder, which causes impairment or distress in the
persons functioning, relationships, or well-being.
- 28% of Americans have a mental
disorder at one time or another during a given year
- Narrow Definition: a serious,
chronic, biologically-based mental disorder like Schizophrenia,
Bi-polar disorder, Major Depression, Personality Disorder,
or other disorder.
- Over 33% of New Hope calls come
from those with an acute or chronic mental disorder.
- Most Common New Hope Caller
Problems (via phone):
- 35% relationship problem
- 18% physical health problem
- 17% mental health concern
- 12% depression
- 11% prayer need
- 5% anxiety
- Most Common New Hope Caller
Problems (via internet):
- 18% depression
- 15% prayer need
- 14% relationship problem
- 10% anxiety
- 8% suicidal (1/2 % via phone)
- 8% mental health concern
- Mental Illness and Suicide:
- Of those who commit suicide:
50% have Major Depression, 25% are under the influence of
alcohol, and 10% are Schizophrenic
- 20% of patients with Bi-polar
disorder or Major Depression commit suicide
- Alcoholics have 50% higher incidence
of suicide than the general population
- 10% of Schizophrenics kill themselves
C. Depression
- Definitions:
- Biological depression:
chronic or acute depression, significant difficult functioning,
chemical imbalance, family history of depression, needs
medication treatment from an M.D. (ideally a psychiatrist)
- Reactive depression:
short-term reaction to a stressor, needs support/care
and life adjustment, psychotherapy may be needed, can
develop into a biological depression if not treated
- Bi-polar disorder:
alternating periods of major depression (acute
or chronic depression) and mania (extreme energy,
activity, grandiose ideas, sleeplessness, agitation)
2. D-E-P-R-E-S-S-E-D Symptoms
(Questions to ask):
- D ifficulty sleeping,
eating, or sexually? Are you sleeping too much or
not enough? Are you overeating or have you lost your appetite?
Has your sex drive diminished significantly or gone into
overdrive?
- E nergy-less?
Do you feel tired most of the time? Are you having trouble
feeling motivated to do the things you need to do?
- P essimism
about your future? Do you feel negative about whats
ahead for you? Do you feel hopeless?
- R egrets
about your past? Do you feel bad when you think about
things youve done in the past? Are you struggling
with guilt?
- E njoyment
gone? Have you lost a sense of pleasure in your relationships,
activities, and hobbies? Does life feel more like a chore
than a joy?
- S ad?
Are you experiencing unexpected tearfulness? Do you feel
unhappy much of the time?
- S elf-critical?
Are you quick to criticize your mistakes? Are you often
harsh with yourself?
- E mpty?
Do you feel a sense of emptiness? Does your life feel
mundane or lacking in meaning?
- D ecisions
difficult? Are you having trouble deciding what you
need to do in situations? Are you having problems concentrating?
3. New
Hope Response: See Dr. Bills articles "Help
for Depression" and "How to Stop Depression"
and the CE Notes, "Dark Clouds, Silver Linings."
D. Anxiety
- Definitions:
- Stress: Life changes
or challenges (both positive and negative) that we encounter
in the outside world
- Fear: An emotional
state of alarm in response to specific "dangers"
that someone is afraid to encounter or experience
- Anxiety: An emotional
state of generalized tension or upsetness in response
to stress which is denied, unknown, or unwanted
- Panic: An emotional
state of intense and debilitating fear, feeling trapped
and out of control
- A-N-X-I-E-T-Y Symptoms (Questions
to ask):
- A gitated? Are
you easily frustrated or irritated or upset? Do you lose
your temper often?
- N ot sleeping?
Are you having trouble getting to sleep or staying asleep?
Do you often wake up and not feel rested?
- X fears?
Do you have any fears that you accommodate by avoiding
situations? Are you afraid of social situations, interpersonal
conflict, rejection, failure, public speaking, leaving
home, airplanes, spiders, knives, etc.?
- I n your
body? Have you been experiencing shortness of breath,
heart palpitations, tightness in your chest, discomfort
in your stomach or bowels, twitching, shaking hands, sweaty
palms, or tingling?
- E scalating
worries? Are you worried about problems youre
facing? Do your thoughts race out of control?
- T raumas
relived? Does your mind keep re-experiencing an upsetting
event(s)? Are you having nightmares?
- Y es all
the time? Do you feel pressured to say yes to other
people, to your perfectionism, or to make troubling thoughts
go away?
- New Hope Response: See
Dr. Bills article, "Antidotes for Anxiety."
E. Addictions
- Definition: Compulsive
behavior or excessive use of a substance that causes distress
in functioning, relationships, or well-being. Can be focused
on alcohol, drugs, food, sex, work, internet use, gambling,
shopping, or co-dependent relationships.
- Underdiagnosed: In one
study 94% of family doctors failed to diagnose signs of
alcohol abuse when presented with classic symptoms in an
adult patient.
- A-N A-D-D-I-C-T Symptoms
(Questions to ask):
- A lone? Do
you sometimes use the substance or activity alone?
- N on-premeditated
use? Do you sometimes do this without planning or
intending to? Do family, friends, or conscience tell you
that youre doing this too often?
- A mnesia?
Have you ever lost recollection of a period of time during
which you used this substance or activity? Do hours seem
like minutes when you do this? When doing this do you
sometimes forget appointments or commitments?
- D epend on
the "high?" Do you anticipate your next
opportunity to do this? Do you feel bad if you go an extended
period of time without doing this? Have you tried unsuccessfully
to cut back?
- D istracted?
Are you distracted with thoughts of doing this? Has your
performance at work or school gone down since doing this?
- I ncreased
tolerance? Are you able to do more of this than most
people? Do you keep using this substance or activity more
and more to get the "high" you want?
- C onceal
supply? Do you hide this behavior or your access to
it? Do you lie about what youre doing?
- T ranquilizer?
Do you do this to feel better or to numb pain? Do you
do this to forget about your problems?
4. New Hope Response:
- Assess whether or not the
caller may have an addiction (compulsive behavior problem)
- Encourage the caller to get
help, e.g., Alcoholics Anonymous
- If the caller is intoxicated
with their drug of choice and is rambling or not likely
to remember your conversation then limit the call time
and ask them to call back when sober.
- See Dr. Bills article,
"New Hope for Aholics"
F. Schizophrenia
- Definitions:
- Psychosis: Loss of
contact with reality; hallucinations: seeing, hearing,
smelling things that arent there; delusions: fixed,
unreal beliefs about yourself or others
- Schizophrenia: Psychotic
symptoms, bizarre behavior, emotionally flat, isolated,
difficulty functioning
- New Hope Response:
- These people need our compassion
and patience. Often they have no one to talk to.
- If caller is actively psychotic,
disoriented, or continually not making sense then limit
your call time. Gently let these callers know that you
dont understand what theyre saying and refer
them to their doctor or therapist.
- Realize that they often stop
taking their medicine and relapse after theyre feeling
and doing better. They need to accept their schizophrenia
as a disability of sorts and stay on their medication.
- Its especially important
for them that they have a job for the structure, self-esteem,
and interaction with other people.
- See Dr. Bills article,
"Help for Schizophrenia"
Help
for Depression CE Exam
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