Helpful
Counseling Techniques
Dr.
Bill Gaultiere, November 1999
(714)
971-4213
drbill@CrystalCathedral.org
If you want
to earn New Hope CE credit by listening to the tape and/or studying
the CE Notes…
If you took
the class live, via tape, or via the notes and want to go over
the material again to make sure you learned it…
If you want
to grow in your counseling/relational skills…
Or, if you’re
a new New Hope counselor (1st year of service)…
Then just
complete the following CE Exam and turn it in to Sara by:
- Mailing
it to her at New Hope, 12141 Lewis St., Garden Grove, CA,
92840
- E-mailing
it to her as a Word Document attachment at Sara@CrystalCathedral.org.
- It isn’t
important for New Hope counselors to personally experience
the benefits of being counseled or cared for as long as they
use good techniques. T F
- The first
thing for a New Hope counselor to do is to offer caring, active
listening. T F
- The most
important thing for a New Hope counselor to do is to be available
to prevent a suicide. T F
- Helpful
counselors give good advice. T F
- As a
New Hope counselor it’s up to you help the caller make
positive changes. T F
- What
does the acronym L-I-S-T-E-N stand for?
L _______________________
I ________________________
S _______________________
T _______________________
E _______________________
N _______________________
- Which
is the spirit and theme of New Hope counseling?
- Authoritative
guidance
- Compassionate
collaboration
- Gentle
wisdom
- Praying
for answers
- Of the
11 helpful counseling techniques Dr. Bill presented which
are the 3 most important?
(1)
(2)
(3)
- If a
caller/user is talking on and on about his/her perceptions
of someone else what should you do? __________________________
_______________________________________________________
- What
can you say to a caller who is talking in generalities? ________
_______________________________________________________
- After
sufficient listening and demonstration of caring for a caller
who is stuck with a problem what can you do? ________________________
________________________________________________________
- For each
helping technique listed below draw a line to the correct
example or description of its usage.
Be
specific Identify example(s) of negative
self-talk and encourage the caller to talk to
self in the same loving way he/she talks to a
dear friend or child.
Assess
past effort "What have you tried before?"
Brainstorm "Can
you tell me about a time that you felt this way?"
Double
Standard Instead of blaming only yourself
for problems, identify all the factors that contributed
Positive
Reframe Caller verbalizes what would he/she
would like to say to someone, the other’s
probable response, and then the caller’s
reply.
Positive
Re-label Breakdown large project/goal into smaller steps.
Re-ttribution "What
do you think you could do to help change this?"
Stimulus
Control "Instead of shaming yourself
for being overweight you could congratulate yourself
that you’re in Weight Watcher’s now."
Cost-Benefit List
and weigh the advantages and disadvantages of
a behavior or attitude.
Role
Play "It is a terribly painful
day for you. It’s also an opportunity for
seek comfort in your grief
Little
Steps… Alcoholic should avoid
places where liquor is served and eliminate it
from the house.
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